Shipping Policy
Shipping Policy
Last Updated: 1.4.2025
Welcome to TrendHolic! We are committed to providing you with a seamless shopping experience, including clear and transparent shipping policies. Below, you’ll find all the information you need about our shipping process.
Processing Time
- All orders are processed within 10-15 business days after receiving payment confirmation.
- Orders are not shipped or delivered on weekends or holidays.
- In case of delays due to high order volume or unforeseen circumstances, we will notify you via email or phone.
International Shipping
We offer international shipping to select countries. Shipping costs and delivery times will vary based on the destination.
- Customs & Duties: International orders may be subject to customs fees, taxes, or duties imposed by the destination country. These charges are the customer’s responsibility.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment’s progress through the carrier’s website.
Undeliverable Packages
If a package is returned to us due to an incorrect address or refusal of delivery, we will contact you to arrange reshipment. Additional shipping charges may apply.
Lost or Damaged Packages
We take great care in packaging your items, but in rare cases, packages may be lost or damaged during transit. If this occurs:
- Contact us at trendhollic@gmail.com within 3 days of the delivery date.
- Provide your order number and photos of the damaged item(s), if applicable.
- We will assist you in filing a claim with the carrier or arrange a replacement/refund.
Changes to Shipping Information
If you need to update your shipping address or make changes to your order, please contact us at trendhollic@gmail.com as soon as possible. Changes cannot be made once the order has been shipped.
Contact Us
If you have any questions about our shipping policy, feel free to reach out:
- Email: trendhollic@gmail.com
Thank you for shopping with [Your Shop Name]! We appreciate your trust and look forward to serving you again.